Brett Husbands
Brett Husbands is founder and CEO of Firmstep supplier of eforms and citizen-self service software to a third of UK municipal government. Brett has been innovating in delivering solutions with city and county governments over the last 10 years, initially through e-government tools to drive efficient delivery of citizen services and more recently bringing modern customer service experiences to citizens via self-service and social tools. Brett is passionate about citizen services, user experience and well architected technology, especially in the cloud. Previously Brett has worked in both municipal government and in the private sector on large scale software projects, he holds a degree in Economics for Liverpool University in the UK.